Xfinity peacock offer not working

@Shellyhenik Our team can help you with your Peacock issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.

Aug 25, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Existing Peacock Premium subscribers will need to resubscribe via their X1 or Flex set-top box. Starting on June 26th, Peacock Premium offers will be available for Xfinity Gigabit+ Internet and select Xfinity Rewards customers (Platinum/Diamond). Offers will not be provided until then.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.

If you don't see the banner, try typing in "Peacock Premium"or "Peacock Premium Activation". 3. You will be redirected to Peacock, so you will want to finish activation on the Peacock site. Note: You must use the primary email address associated with your Xfinity ID to redeem this Peacock offer.Note: You must use the primary email address associated with your Xfinity ID to redeem this Peacock offer. If you use another email address, the system won’t recognize the offer as valid. After activating in the Xfinity Assistant or if the banner doesn't appear, please check the Peacock site to ensure your account isn't already set up.If you are an Xfinity Rewards member with a Diamond or Platinum level, you will be able to get a free Peacock membership, just not yet. This comes as Comcast was meant to start offering free Peacock to Diamond and Platinum members today, but it is not working right now. Yesterday was the last day Comcast offered free Peacock to its customers.Jul 2, 2023 ... $2.99 Peacock Offer ... I received an email that stated "If you re-subscribe through Xfinity before August 25, 2023, you'll receive Peacock ...Yes, same issue. Spoke to two different xfinity support agents yesterday and the conversations went nowhere. Told me to reinstall the Peacock and xfinity apps, restart my xfinity gateway, clear browser cache and re-login to all the places where the banner should appear - things having nothing to do with the issue.Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.

Has anyone been able to activate this Peacock Premium offer? I have been trying for several months. I just received yet another email from Xfinity telling me to …Help Center. Getting Started. If I am getting Peacock as part of my Xfinity subscription, can I only watch Peacock on my set top box? For eligible Xfinity customers, you can link …The lowest monthly price for all three individual services is currently $22.97, which includes Netflix Basic with ads ($6.99 per month); Peacock’s deceptively named …Peacock is a streaming service that offers a wide variety of content for viewers to enjoy. With so many channels available, it can be hard to know which ones are worth watching. To...There is no way to perform that, nor does Xfinity customer service seem to realize the difference between a workaround to acquire a higher no-ad Peacock package (i.e. dumb create a new ID?), and those of us who wish to completely cancel Peacock Premium (free for 2 years with 1 Gigabit internet package) to avoid potential future …Comcast is set to launch a streaming bundle combining its Peacock service with Netflix and Apple TV+, as the media and broadband company looks to retain …

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Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Peacock is no longer part of Xfinity, starting in June and I received an email from Xfinity on June 7 that said they would offer $2.99/month for 12 months if I subscribed anytime between June 26 and August 25. I just had to say "peacock" into my voice remote and sign up through there.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Still not working, been trying for a week. No banner with activation link on website or app, email I received from xfinity a week ago with an activation link doesn't work. It's supposed to take me to peacock website to get the free subscription but it doesn't work. I get sent to the homepage of xfinity with nothing mentioning peacock on the page.The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the …Jun 27, 2023 · Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages. Peacock is a streaming service that offers a wide variety of content, from movies and TV shows to sports and news. With so much content available, it can be difficult to keep track...Try following these detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Sep 7, 2023 · Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.

Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …

Maybe Comcast/Xfinity should give every customer that has Peacock Premium included, as my bill says, a $5.99 credit for every month that activation of Peacock Premium is not available. Maybe $6 a month times the thousands of affected customers would be enough to get Comcast/Xfinity to fix this issue. 0.I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3.A sk not for whom the bell tolls, Xfinity users, it tolls for your free access to Peacock.Ever since the service first launched in 2020, its parent company Comcast has given customers of its ...Same here. I just signed up for xfinity again after moving and the Activate link for peacock is invalid. I tried installing the app on my phone and it still doesn't work.I'm a Diamond member. I requested a reward for free peacock premium. I spent about 7-8 hours on the phone with Xfinity I got two different ECM # . I only got one call back form Xfinity. I cannot activate my reward. Every time I get the same message . This is not anyway to run a offer. I have been a loyal customer left out of this offer. The standard Xfinity/Peacock offer expired on the 26th, so you'll need to reactivate the new offer (the service rep did that for me, not sure what the other options are). But here's the rub: you cannot add Plus on top of this offer . Jun 11, 2023 ... ... Xfinity (Comcast) about getting free Peacock ... working on fixing the issues. Other symptoms ... not available at this time even though I clearly ...The only option I have is to "upgrade". It is confused by the secondary add-on. When I try to use Peacock, I am limited to just a few things. It has this on the Peacock account screen. "Not Currently Subscribed. You currently have a free sample of Peacock's shows, movies, and streaming channels via your Peacock account.Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

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That ended Monday, when Comcast began a new policy — which it’s been notifying customers about for months — of charging Xfinity subscribers to access Peacock’s …Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …This offer grants you access to Peacock’s ad-supported, video on demand offering currently branded as Peacock Premium (“ Peacock Premium ”) for personal, non …Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. Later this month, Comcast will introduce a new streaming bundle for Xfinity internet customers. The bundle will include Peacock, Netflix, and Apple TV+.The Max app, with all of HBO plus an expanded catalog of programming of the most iconic series, family favorites, blockbuster movies and the best variety of home, food, travel, true crime, and reality shows. HBO programming on the Xfinity Stream app and Xfinity Stream portal. The Max app on Xfinity platforms joins close to 200 streaming ...Hello @peter721, thank you for visiting our Forum for help with your Peacock Premium activation.That app is really cool and has a ton of awesome content, so I totally get why this is important to you. I'd like to take a closer look at your account to help with this concern.1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. ….

XFINITY from Comcast offers the channel ESPNU. Viewers should consult their local Comcast provider to find the channel locally. Comcast customers can also stream the channel via th...Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. Jan 29, 2024 · But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible. Free Peacock offer via Xfinity was working for a while, then stopped working (I would only see a screen with Peacock subscription offers.) Couldn't login on Peacock with Xfinity user/password either. Showed "activated" on Xfinity site but got the same subscription screen there. Listed on my bill, free until 6.25.25.Aug 25, 2023 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. In recent years, streaming services have become increasingly popular, offering a wide range of content for users to enjoy. One such service that has gained significant attention is...Peacock is no longer part of Xfinity, starting in June and I received an email from Xfinity on June 7 that said they would offer $2.99/month for 12 months if I subscribed anytime between June 26 and August 25. I just had to say "peacock" into my voice remote and sign up through there.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Xfinity peacock offer not working, With the rise of streaming services, consumers now have a plethora of options to choose from when it comes to entertainment. One such service that has gained popularity is Peacock ..., Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock …, Jul 19, 2023 ... Xfinity is aware of the issue where the free Peacock Premium offer is not working or activating for several users (workaround inside)., In recent years, streaming services have become increasingly popular, offering a wide range of entertainment options to suit every taste. One such platform that has gained signific..., Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more., In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ..., Peacock is no longer working for us. The “chat assistant” on the app just forwards me to Peacock to subscribe. Any help would be appreciated. Related Topics ... We’ve been using the free Peacock account through Xfinity since the promotion started a few years ago. I’m not seeing anything in my Xfinity account as to where I can link them., Yesterday the "free" Peacock stopped working. (As expected.) When I logged into Peacock, it showed that I wasn't subscribed at all, but it still showed me paying $5 / month for no ads. I'm both a gigabit customer and a platinum rewards customer, so this morning I claimed the Peacock offer that showed up in my rewards., 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store., Special Event Series Will Premiere Exclusively on Peacock in 2023 Alongside John Wick Movie TrilogyNEW YORK and SANTA MONICA, Calif., Aug. 15, 202... Special Event Series Will Prem..., To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears., I have been working with support via email and have had to luck. I can't get Peacock Premium even though I have a Flex box. I have Xfinity Internet with Flex Services. ... Apparently this is a widespread issue and xfinity/peacock dont have a solution for this. Adding to that is there pathetic customer service, who dont know how to sort out …, Fortunately, Xfinity support team has acknowledged the bug where Peacock Premium free offer is not working for some users. Source (Click/tap to view) We have …, Learn more at Instacart. Xfinity Now TV subscribers can access Peacock Premium for free. Comcast internet-only subscribers who have plans at the 75 Mbps tier or above can add the Xfinity NOW TV ..., Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ..., iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y..., Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers., Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device. See which devices are compatible below. Note: The steps in this article are for …, Click the "Direct Message chat" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window., Peacock. NBCUniversal's Peacock streaming service offers a lot of great movies and TV shows to stream on demand, along with live news and sports. Best of all, you can watch lots of its content for ..., Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer., While the partnership between Xfinity and Peacock promises a delightful streaming experience, there have been reports of some people encountering issues with the ‘free’ offer. Xfinity ‘free Peacock Premium’ offer not working. According to reports, users are unable to access the Peacock Premium content they were promised., At least one customer support agent suggested checking back on the Peacock and Xfinity websites on Tuesday to see if the problem had corrected itself. The bugs also appeared to affect Xfinity customers who paid $5 a month to remove commercials on their free Peacok Premium plans prior to Monday. The perk, called Peacock Premium Plus, was still ... , Comcast is planning a StreamSaver bundle that offers Peacock, Netflix, and Apple TV Plus for one monthly fee – but not everyone will be able to subscribe. ... Peacock starts …, @Shellyhenik Our team can help you with your Peacock issues today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message., The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t..., 1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store., In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the..., To access Peacock on X1, Xumo Stream Box, or Flex, you’ll need: An eligible X1 TV Box (RNG150 and PaceXG1v1 models aren’t eligible), Xumo Stream Box, or Flex streaming TV Box. Xfinity Internet (any level). An email address for signing up. Xfinity and non-Xfinity customers can use the Peacock app on an eligible third-party device., iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y..., @user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”., Peacock Not Working. I am yet another customer that has been on and off with Comcast all day about not being able to log into Peacock. I have redeemed the offer as a diamond rewards member and gotten the "activate" email, but there is no Peacock banner to click on and when I try it through Comcast on the TV it tells me I need to pay. Just a bit ..., Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that.