Mercari item arrived damaged

However, if the item is significantly not as described or damaged, Mercari may provide a prepaid shipping label for the return. Interesting Fact #4: Refund Methods Refunds on Mercari are typically issued back to the original form of payment used for the purchase.

Mercari goes off of what the shipping company scans in, and shipping companies are notorious for not scanning packages. Notorious to the point you can have an item delivered and the delivery scan is the only scan through out the entire trip. Also, the seller was responsive to you, that in itself is a good sign. They could have completely ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Open a not as described dispute on the item. If it's under a certain dollar amount they will probably tell you to just keep it and give you a refund. Reply reply ... Bought books and they arrived damaged, I want to return but I don't want ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Seller question: customer has a problem with the order (a small part arrived damaged). She rated me already. Do I rate the buyer now or do I need to wait until something else happens? Waiting to hear a response from her with pictures. SELLING ...When Black Friday arrives, there’s always one retailer that really stands out: Walmart. Each year, Walmart unveils incredible deals – and some of those deals bring popular products...Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... triple - checked to make sure the item was not damaged or anything along the lines before sending it out. Upon doing so, I shipped the item with a lot of bubble wrap, and secure packaging overall. The item arrived to the buyer, and by some ...

I wish Etsy would step in and help alleviate both the seller and the buyer In these situations, much like Poshmark or Mercari do in the case of a lost or damaged item. With that being said, it sounds like the item was only damaged because it was not packaged properly. It should've been either wrapped in plastic or shipped in a plastic envelope.Buyer purchased item from me on Mercari on Dec 10, item was dropped off at post office on Dec 11. As of Jan 1 item still was not delivered. Buyer was patient (thank goodness) as they were also a seller on Mecari as well and understood the USPS holiday shipping woes. ... Jan 1 buyer contacts me and says all their other packages have arrived and ...Starting next week, travelers to Canada may be randomly selected for COVID-19 testing upon arrival at four major airports. Although Canadian airports had paused randomly testing ar... Item Arrived Damaged. Shipping Question. This is my first time as a seller that an item arrived damaged-I sold the buyer a mermaid doll and though I wrapped it in plenty of bubble wrap it arrived with the tail broken. I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away. Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Crypto

Return scam. I sold a high ticket item on Mercari, brand new. The buyer filed a return stating that a mechanical part was broken. It didn't leave my house broken so I figured it happened during shipping. Mercari sided with the buyer and approved the return. I just got the return back and it turns out, the buyer swapped parts and kept my new ...When the buyer confirms they've received the item and you've both rated the transaction, the funds will be reflected in your balance. View your balance by visiting your profile and tapping "Balance" at the top. Or visit Settings > Balance. Here are your options: Your balance can be used to purchase items on Mercari. Your balance can be deposited to your checking account by Direct ...Skip to main content. Open menu Open navigation Go to Reddit Home. r/Mercari A chip A chipItem was damaged during shipping. I didn’t received everything I ordered. I received the wrong item. Authenticity concerns. Importantly, Mercari states that sellers …If this was the case, Mercari should let them keep the item, they should get a refund, AND funds should be released to the seller. There's no reason for Mercari to pay to ship a damaged item back to the seller for the seller to claim the same damage during transit and then have the value of the item released to them.

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The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Buyer left negative feedback after item sold as damaged arrived damaged. Experience I sold a funko pop with some box damage which is why I was selling it at well below value. My description and pics of damage were made very clear in the ...Always take pictures with the smartphone people will do anything . They know how to manipulate the system. After that I will be as nice as possible to them Mercari reads all conversations you are having with the client. When Mercari see that you are willing to work with the client sometimes Mercari will give you creditI ordered an item recently and it arrived severely damaged, and had undisclosed damage not mentioned in the listing. I mentioned it to the buyer and they insisted that it was damaged in shipment, despite it not being possible. They told me to reach out to Mercari, and that they'd reimburse both of us.I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase.7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter …Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)

today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ...One of the Items arrived damaged. Buying Question. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of …Mercari is your marketplace. It's the perfect place to go to declutter or find your new look. Letting go has never felt so good - it's almost as good as finding your new favorite thing. And we're here to help. Our team is always trying to find new ways to make exchanging items even easier. This means at-home pickups, same-day delivery ...Mercari arrived in the U.S. in 2014 and has become one of the most popular online marketplaces in the country, with over 20 million users. It is headquartered in Palo Alto, California, near San Francisco. ... You can request a refund if the item isn't as described, damaged, or never shipped. But you have to request a refund within three days ...If the return is approved and Mercari says to return it, ABSOLUTELY return it. Merc will give you a label to use so if you don't drop it in the mail using their label within a short few days, Mercari will not refund you. The seller just saying they'll "say they received it" is not enough. Just follow Mercari's instructions. Services. Mercari is a C2C marketplace where individuals can enjoy buying and selling items. Through our unique payment deposit system and our use of AI to monitor for fraud, anyone can enjoy safe and secure transactions. Merpay is a mobile payment service within the Mercari app. Requests for feedback on your shop, requests for item authentication, ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online. Package Arrived Damaged upvotes ...if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.5. Get Your Money. When the review process is complete or the three-day window is up, the money from the sale should appear in your account. Mercari will try to get you to spend your balance on the platform, but resist the temptation and save your money! You can even set up earnings goals right in the app.You're rating on the experience, not the item. Just because item arrived safe and sound but was packaged terribly doesn't mean the next will be the same. Edit: people really are getting stuck on my phrasing "experience." What I mean is the service. The packaging, the item, the seller responses, the speed, etc, are all part of the ...When it comes to purchasing used car parts, one of the most common items that people look for is a used car bumper. Whether you need a replacement for a damaged bumper or want to u... After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures.

68K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…

Item damaged in transit claim rejected. So I'm a seller. I sent a box out in EXCELLENT condition , taped up on all edges to avoid water getting in but fex ex at some point had it in the rain so it arrived covered in mold. Mercari accepted the return request and told me I'm not covered due to insufficient packaging. Are you kidding me?! r/Mercari. r/Mercari. • 2 yr. ago. Resident-Meme-Mom. HELP! One of my items was delivered to the wrong address. SELLING. I used the shipping label Mercari provided for the package and I even have an image of the package at my local usps however the item delivered to the wrong address. I'm not sure what's going on and I was wondering what ...The day after I shipped it out (2 days after the approved return request) the sale was closed so the seller got the money after the item was already sent back. UPS said I have to contact mercari to get the item stopped and shipped back. Mercari has sent me the same response 3 times and closed my support ticket.if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…You have all the power here. All you have to do is request the refund because you never received the item. The sender might have proof of sending it out but that won't matter to Mercari if there's no tracking. It's up to you whether you want to give them the benefit of the doubt and give the missing mail a bit more time before requesting a refund.Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Item name/description (if known) Photos that show: 1. The fault as clearly as possible. 2. Full-length photo of the item. 3. The Gymshark logo and label. All claims for orders arriving with damaged or wrong items must be made within 7 days of the delivery date. If you are a UK based customer, you may alternatively pop into our London Retail Store.

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One of the Items arrived damaged. I bought a bundle a week ago and it arrived today. Unfortunately one of the items arrived broken and there are signs of damage to the packaging. I contacted the seller and he said he will send out a replacement via priority mail today. I said "okay" but I also told him I won't rate him yet as I will also ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... triple - checked to make sure the item was not damaged or anything along the lines before sending it out. Upon doing so, I shipped the item with a lot of bubble wrap, and secure packaging overall. The item arrived to the buyer, and by some ...This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.Posted by u/GamerOfZero - 2 votes and 1 commentIf your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If …However, if the item is significantly not as described or damaged, Mercari may provide a prepaid shipping label for the return. Interesting Fact #4: Refund Methods Refunds on Mercari are typically issued back to the original form of payment used for the purchase.I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ...Here is the email the sent me: " Tiffany G. (Mercari) Jun 21, 2021, 1:49 PM PDT Hi Robert, Thanks for reaching out to Mercari. I am sorry to hear that your item arrived damged to your buyer. I fully understand the frustration that may come with this issue.I responded to the request asking Mercari to review the comparison between the photos. Hopefully they side with me! I've been selling since July have just over 80 sales. All good reviews so far so this just bums me out If you've had the return denied by mercari in the past do they still allow the buyer to rate you? ….

313 reviews for Buyee, 2.3 stars: 'For higher priced items, Buyee does not provide support should the item arrive damaged, defective or different than described by the seller. I recently bought a watch that arrived broken. The watch was also supposed to come with a warranty card, but did not. Finally, the package arrived with visible shipping damage. On …In these cases, Mercari will not demand that the product be returned. In this case, the customer will receive a full refund without having to send the item back. Your sole focus should be on removing the damaged item with the fewest risks possible. You can rely on your AI's personal assistant if you want to exchange it, get a refund, or ...Hi everyone, I had a buyer tell me their item arrived broken. I packaged it well but I guess it didn't matter. I usually stick to soft goods so I haven't dealt with this situation before so I am not sure how to handle. Do I provide the refund or does the buyer have to submit proof to mercari? Any help/insight is greatly appreciated!r/Mercari. r/Mercari. • 2 yr. ago. Resident-Meme-Mom. HELP! One of my items was delivered to the wrong address. SELLING. I used the shipping label Mercari provided for the package and I even have an image of the package at my local usps however the item delivered to the wrong address. I'm not sure what's going on and I was wondering what ...69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…I go to the options on mercari for issues with my order, None of the options have a damaged option. They all are about postage overdue or I didnt receive it. I did the contact us thing, made a message and sent images and I got a auto email saying my ticket is open and they will answer when they can. The problem is that I have 24 hours before it ...61K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…This happened to be a quite an expensive item around $200 so when Mercari sent me an email saying the item was reported damaged it made me very anxious. Mercari didn't provide any further details and only said the item was damaged in transit and I messaged the buyer out of worry.Mercari Tracking Says Delivered But Buyer Didn't Receive It. Poshmark vs. Mercari For Buyers. 3. Don't ask for personal information like address, email, etc. Well, their address is already on the package. Also, Mercari won't allow the message to be delivered. And Mercari might imply you're trying to get personal information.69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… Mercari item arrived damaged, When you were a kid, back-to-school shopping was bittersweet. It signified that summer was almost over. However, it was exciting to think about what the new year could bring. For p..., You can tell Mercari that he altered your item. You could reply with "I apologize that you broke the figure but you acknowledge it didn't arrive broken therefore it arrived as described. I cannot assist further from here." Or you could ignore him. It would be up to the buyer to contact Mercari., 1. Examine the item (thoroughly) As soon as you receive a dented box or open a package only to discover broken merchandise, get to work. Take pictures to …, The buyer let us know that your item arrived damaged. We're going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We'll be in touch shortly! If so, they may reimburse and release the funds from your sale to you., Item is not expensive. Only $12. Is a costumer for girls that the conditions was placed as fair due to the wear and hat that is in bad shape. Now buyer got the package today claiming part of the dress is missing which I know I sent. I contacted Mercari already telling them about the issue., To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ..., Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ..., if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487., We would like to show you a description here but the site won't allow us., Contact mercari customer service and show them you shipped the same day and the package arrived in 2 days. Since the buyer only marked "ship time" as their criticism for giving you 4 stars, mercari may change it. I know they will improve ratings, just not lower them. It's worth a shot., Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures., If the item is returned in a different condition, regardless of why, Mercari can reimburse you under seller protection. The buyer gets refunded and the seller also gets reimbursed. So many people don't know about this appeal process and it boggles my mind! I've never lost an appeal at all. Mercari always sides with buyers initially…always., Damaged item in bundle BUYING I bought a Starbucks cup on Mercari and there was no mention of any damage to it. When I got the package the cup was wrapped in bubble wrap and everything looked fine until I saw an inch long crack in the lid. I'm pretty sure it wasn't damaged in transit because the other items that I bundled with it were plushies ..., 212. Mercari settled into 5th place in the 2021 Sellers Choice Awards, slipping one spot from the previous year. The mobile selling app showed improvement in Profitability, and gained praised for its Ease of Use, placing near the top in that area. In January 2021, EcommerceBytes readers rated the marketplaces on which they had …, Let your buyer know that the item is not as described in the listing before shipping the item. If you or your buyer are not comfortable with the change in condition and the item has not shipped, you can cancel the transaction and the buyer will receive a refund. If you and your buyer decide to go through with the transaction, please keep in mind that your buyer will be able to request a return ..., Mercari's zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs., Absolutely. Mercari was founded in 2013. eBay was founded in 1995. eBay has a massive buyer/seller community and a much larger audience than Mercari. eBay has just been around way longer. eBay also offers a physical phone number to call if you run into issues. My personal experience: I've been selling off and on eBay since 2010 and eBay is just ..., If this was the case, Mercari should let them keep the item, they should get a refund, AND funds should be released to the seller. There's no reason for Mercari to pay to ship a damaged item back to the seller for the seller to claim the same damage during transit and then have the value of the item released to them., today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ..., To replace an item: Go to Your Orders and select Return or replace items beside the item you want to replace. Tip: If your order is from a third-party seller or not eligible for a replacement, select Return Items. Enter a return reason on the next screen. Select the item that you want to replace and select a reason from the Reason for return menu., 63K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…, Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures., Thousands of service centers. Convenient toll-free 800 number. If we can't fix it, we will replace it! Free shipping. No lemon policy. Fully renewable, fully transferable. Hassle free claims system. Worldwide warranty coverage. Coverage begins on day 31 from the purchase date., Posted by u/solid278 - 3 votes and 15 comments, Buyer returned item late. So I sold an item and the buyer received it. He stated that he wanted a return because the figure had a gap in its arm. So the buyer was given about 7-8 days to return it. They didn't return it in time so Mercari competed the transaction and I got paid. Then the buyer messaged me with a tracking # and it's being ..., Part of my order was received damaged the issue is, I don’t want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ..., Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs., If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. Look for a notice of attempted delivery. Look around the ..., If the item is returned in a different condition, regardless of why, Mercari can reimburse you under seller protection. The buyer gets refunded and the seller also gets reimbursed. So many people don't know about this appeal process and it boggles my mind! I've never lost an appeal at all. Mercari always sides with buyers initially…always., Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know this as well so theyd fight for their reimbursement. Mercari refunded me and didnt reimburse them so they blocked me :/, I'm brand new. I sold an item and wrapped it in so much big bubble wrap but the buyer received it damaged and the box was heavily damaged. I see that Mercari pays for the return shipping but I keep seeing "shipping protection has you covered for items under $200"., Include the packaging that was used along with the broken pieces. Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days …, If you ship a package that exceeds the size and weight limits on the label, you'll be responsible for the overage fees and will not qualify for Shipping ...