How to turn off closed captioning on comcast xfinity

Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...

How to turn off closed captioning on comcast xfinity. How do I make the Closed Captioning text bigger or change the style? You may customize the display of closed captioning including changing the size, font, color, and styling.

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On the left side of the page, look for the "Settings" option. You may need to use the arrows to navigate there if you don't see it immediately. Select "Accessibility" or "Captions" (it varies by model). Use "Captions Mode" and select "On always". If you also need to adjust caption size, use the arrows to visit the ...most profitable woodworking projects to build and sell Aktualności fear of cryptic pregnancy itv calendar news presenters chris sorensen firehouse subs net worth how ...On the title's Overview screen, press up then right in order to select Subtitles. If captions are available, they'll have the Closed Caption or Subtitles icon. During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. This will allow you to turn Subtitles on or off, and ...3. Pair Your Remote for Voice Control. Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations. A. Press and hold the Xfinity button. and Info. button until the status. LED changes from red to green.I have recently updated the Xfinity Stream app to my LG Web OS tv. I have turned off any setting related to close captioning on the tv, within my online xfinity account and on each network when viewing. After leaving and returning back to Xfinity Stream to watch their tv channels, the close captioning text continues to display.Manage Your Communications Settings. Sign in to xfinity.com. On the Account and Identity page, scroll to Communications Settings. Click the communication setting that you want to change. Choose Yes or No next to Receive future notices by email. Note: Click View to see a copy of the notice. Learn how to manage your communication settings.Click the "CC" button to turn closed captions on, and click the "CC" button again to turn closed captions off. ... Closed Captioning on CNN.com.I am watching Xfinity stream through my fire tv and can't get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache. Even unplugged fire tv. Any ideas on how to make it stop ?

On LG TV: Press the Home button on your LG TV remote. With the home screen still open, click the Settings icon near the top right. Click the Advanced icon at the bottom (this looks like 3 vertical dots.) On the left side of the menu, locate and click the Accessibility Settings icon. Click on Closed Caption. Set Closed Caption to On.3. Turn on your TV. 4. Press and hold the SET button until the red light flashes twice, then release. 5. Enter the first manufacturer's code you found in step 2. The red light will flash twice. 6. Press the POWER button. If the TV turns off, make sure that the VOL+/- and MUTE buttons also work. If so, you're all set! 7.On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles)1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. …I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache. Even unplugged fire tv. Any ideas on how to make it stop ?Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...

Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features? I have a Samsung TV setup with a Yamaha receiver for sound. The comcast remote is programmed to operate both TV and stereo functions. My problem is that the power off button on the comcast remote shuts both systems off but then two seconds later the TV turns back on again. I have to use my Samsung remote control to shut it off (again).Having to turn off the closed captioning every single time is not a huge annoyance, but it seems like a simple enough app bug that a competent company would be able to fix it within 2 months. Maybe they could also fix the problem that about once every 20 times we turn on the TV the Xfinity Stream app hangs forever, or sometimes for about 10 ...Main Digest. Closed captions are essential when people who are Deaf or hard of hearing want to watch a movie or show. In an effort to ensure the entertainment experience is as enjoyable as possible for these customers, Comcast are launching a series of American Sign Language tutorial videos that provide details about how to turn closed captioning on and off across our platforms.Hey there, @user_b5b834, thanks for reaching out through Xfinity Forums regarding your Closed Captions concerns. We rely on having Closed Captions in my household as well, so I completely understand wanting to ensure they are working! Have you tried doing a reboot on the box to see if that helps with the issue?

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Press the "Home" button. Select the gear icon in the top-right corner of the screen. It will take you to the TV settings. Choose the "Accessibility" section. It's in the bottom-left corner. From here, enter the "Closed Captions" option. In the closed captions settings, besides turning them off or on, you can choose between analog ...Launch the content you would like to watch. Pause the content to make the navigation bar appear. Click up on your remote and then click right to the text bubble icon that says "Audio & Subtitles". Then select the subtitle option you would like to use. You may have to click a button to select this choice and allow 30 seconds for the subtitles to ... Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ... Choose the "Off" or "Disable" option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.

Learn more about the features available in the Tubi app and how to adjust player settings like captions and parental controls. Content . Learn more about the content available on Tubi and how to make suggestions for things you'd like to see on Tubi in the future. Share your thoughts with us ...Mar 4, 2024 · Step 1: Closed Captioning Options. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. On the Accessibility page, click “ Closed Captioning Options “. Click the “ Customize ” button. @xfinityray may have misunderstood your question. when that next happens press the down button on your xfinity remote control. there are 3 icons on the bottom left. the first one 'if checked' turns on video descriptions on shows that provides it. that means your set top box will use that audio stream instead of the normal one.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Closed Captioning (Subtitles) Closed captioning (which Peacock also calls subtitles) is available for content on Peacock. You can find it in the player menu under Audio & Subtitles (look for the speech bubble in the lower-left corner). Closed captioning can be customized to provide different sizing, font, and color options on your account ...Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish to see.Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.Watch the Disney+ app on Xfinity X1 and Flex. Press the Xfinity button on your remote. Select Apps. Select the Disney+ app tile. Note: You can also say, " Disney plus app " into your Xfinity Voice Remote to open the app. With your remote, choose the Sign Up Now or Login button.Aim for the Comcast remote at the cable box and press Menu or Settings. Use the arrow button to the ... ways to turn on or off closed captioning on Xfinity, for example. One uses the voice remote, the other adopts the accessibility settings menu. Turn on/off closed captioning using the voice remote You can voice remote control to control closed ...Plugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings:. Press the B key on your Xfinity remote to reach Accessibility Settings.; Press OK to toggle Closed Captioning On or Off.If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).. If you'd like to choose your own font size ...Deactivate Voice Guidance. When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off.

XfinityRichard. +17 more. Official Employee. •. 835 Messages. 19 days ago. Hi there, @niantican I hope you're having a good day. I'm very sorry for the trouble you are having with the Closed Captioning. Since it's been a few days since you posted this concern, are you still experiencing trouble with the Closed Captioning?-Richard.

Jul 5, 2018 · 1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes. Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 0.Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a week ...Sign in to your Xfinity Email or voicemail service. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard ...To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On." How much energy can be saved with Power Saver?1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes.To set options for CC: Open Apple's Settings app, then tap General > Accessibility > Subtitles & Captioning. On the Subtitles & Captioning screen, tap the On/Off switch next to Closed Captions + SDH to turn on CC. To customize how the captions appear on-screen, tap Style and select a different style or create your own style.To access Accessibility Settings: 1. Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. 2. Press OK or the center button between the arrows to toggle CC On or Off. 2.1. If choosing On, then proceed to Closed Captioning Optionsand select your preferred … See moreAug 17, 2016 ... Comments · Xfinity X1 TV Box – How To Turn Closed Captioning On & Off · Netflix How To Remove Subtitles - Netflix How To Turn Off Subtitles &...

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Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish to see.Via Video Player. Go to the Paramount Plus app and choose your desired show. Click the "CC" button to turn on Closed Captions. In order to format the closed captions, you have to go to "Settings" in the main menu, go to "Closed Captions," and choose the style you want. Via the LG Remote Control or LG Settings.Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...#Turning off closed captioning comcast tv; #Turning off closed captioning comcast tv. Months of probs with remote, lots of days on end w/o tv and outages, and a phone customer service call more often than not takes 45 min. please just add an on/off button and volume button at the least.ĭownloaded because xr11 remote doesn't work The idea of using the app for a remote is usually when u lost ...Sep 10, 2022 · There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated. Sign in to your Xfinity Email or voicemail service. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard ...Thank you very much for taking the time to reach out and make us aware of this! The closed captioning setting is something that should be staying on for you, unless you go into the settings and manually turn it off. We will certainly see what we can do to help. It sounds like this has been happening the entire time since you got the cable box ...1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the …Hey there, @user_b5b834, thanks for reaching out through Xfinity Forums regarding your Closed Captions concerns.We rely on having Closed Captions in my household as well, so I completely understand wanting to ensure they are working! Have you tried doing a reboot on the box to see if that helps with the issue?If you want to customize the appearance of the closed captions, you can do so in this section. 5. Save and Exit: After making the desired changes, save your settings and exit the menu. 6. Test Closed Captions: Tune in to a program or channel that supports closed captions. You should now see the closed captions displayed on the screen.1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes.Closed Captioning is OFF for both the Fire stick device and in the separate Settings for Xfinity Stream. But despite this, as described above, CC defaults to ON for each newly opened Xfinity Stream channel/program. ….

We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Solution. #2. Power off the comcast box, leaving the tv on. Press "Menu" on the Comcast remote. When the service menu comes up, nudge the CC option to CC1. Hit "menu" until the screen goes black, then power on the box. I guess they couldn't be bothered to make a key for that.Mar 4, 2024 · Step 1: Closed Captioning Options. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. On the Accessibility page, click “ Closed Captioning Options “. Click the “ Customize ” button. To turn on subtitles: Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the Off button under Subtitles. Select from the options on-screen to turn captions on. Tip: You can set preferences for the way subtitles display, including text size and style, when enabling the feature.This hotel brand is all about the social aspect. Hyatt has announced its 20th hotel brand, "Caption by Hyatt." This new brand intends to "bring people closer together, allowing the...While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. 0.@xfinityray may have misunderstood your question. when that next happens press the down button on your xfinity remote control. there are 3 icons on the bottom left. the first one 'if checked' turns on video descriptions on shows that provides it. that means your set top box will use that audio stream instead of the normal one.But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. How to turn off closed captioning on comcast xfinity, Closed Captions are not appearing even though CC is toggled 'On'. If the CC button is enabled and toggled 'On', then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again. Check to see if captions are ..., Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this., Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV., unfortunately no - only the comcast Universal one. Electronics Pete : On this TV set, you can only turn 'CC' on or off with the remote control. There is no menu item for this option. ... Trying to turn off closed captioning. Using my Samsung remote. No menu button. 2020-10-31T00:00:00. JamaineD. Tech Specialist. 302 Satisfied Customers., Closed captions keep turning off. My wife is deaf so closed captioning is vital for us. Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neit, Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., Click on the "CC" icon to turn on closed captioning. Click on "CC" again to turn it off. Hover over the video with your mouse to bring up the progress bar & options. Click on the small speech bubble icon in the lower right. Choose the 'on' option to switch on closed captions. You can also adjust the size of the closed captions by choosing the ..., 1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. …, If it's not an overlay you can't hide it or move it, but I would think a vtuber would be aware of it blocking their model. If the streamer is using a Twitch Extension for CC's they don't remember state. If the streamer is using Twithc Built in CC's they will remember state., This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever..., In today’s digital age, closed captioning has become an essential feature in television programming. It not only caters to individuals with hearing impairments but also enhances th..., Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me..., Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this., To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee., The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of..., Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ..., In today’s digital age, television plays a vital role in our lives, providing us with entertainment, news, and valuable information. However, not everyone can fully enjoy the conte..., Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above …, Reach our specially trained support team between 8 a.m. and 11 p.m. (ET), 7 days a week. Call 855-270-0379 and say "accessibility", send an email, use our accessible chat service, or text “Accessibility” to 266278., Hi there, Fattybign, thanks so much for reaching out and sorry to hear about the Close Captioning issues you're running into while using our Stream app on your Firestick 4K Device! This definitley sounds frustrating and I'd like to help! To confirm, once you toggle the Closed Caption setting to "off" and then try changing between your DVR and ..., most profitable woodworking projects to build and sell Aktualności fear of cryptic pregnancy itv calendar news presenters chris sorensen firehouse subs net worth how ..., To turn on subtitles: Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the Off button under Subtitles. Select from the options on-screen to turn captions on. Tip: You can set preferences for the way subtitles display, including text size and style, when enabling the feature., That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning options)., Consult your TV's user manual or the manufacturer's website to confirm if your television supports closed captions. 2. Access the TV Menu: To turn closed captions on or off, you'll need to access the TV's on-screen menu. Use your TV remote control to press the "Menu" button. On some TVs, this button may be labeled as "Settings" or "Options." 3., Firstly, make sure that automatic closed captioning is turned off on your video hosting platform. This will ensure that your viewers are only seeing high-quality, manually created captions that they can toggle on and off as desired. When creating your own captions, make sure to offer options for different languages and assistive technology., Disney+. Press the asterisk (*) button on your Roku remote control. From the Options menu on the left side of the screen, highlight Closed Captioning. Use the arrow keys on your remote to enable closed captions. For Smart TVs, access the Accessibility menu to enable closed captions., Hi this is Meet Brandon. In this video I show you How to Turn Off the Annoying Voice Guidance on Xfinity Flex in a few easy steps! Trust me you will thank me..., Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a week ..., Open your presentation in Microsoft PowerPoint. Select Slide Show and then enable Always Use Subtitles.; From the Subtitle Settings drop-down menu, customize the language and location of the subtitles.. Result: Once you're in slide show mode, subtitles automatically appear.. Select Toggle Subtitles in the presenter toolbar to turn it off and on as needed., On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles), Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it's a system malfunction. We'v... Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear ..., While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is ..., To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.