How do you reset xfinity cable box

Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my account, I tried to go through the remote reset. However, I keep running into the message "we couldn't reach your box." All the cables are tightly plugged in, the television is set to the correct input, and I have unplugged the ...

Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red. Press 9-8-1. You will see that the LED will blink twice in green color.Data (11 digits – Motorola cards only) Unit Address (13 digits – if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.Cable box frozen on welcome screen. I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.1. Make sure your box is on. It might turn on as soon as you connect it to power, but if not, press the Power button on top of the case to turn it on. You'll see a …Sep 22, 2021 · XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ... Basically title. I bought a used box that needs to be reset because it seems to want to connect to the original owner's account. I was told there was a way to do it with the remote (XR15 remote). Archived post. New comments cannot be posted and votes cannot be cast. You can't buy x1 boxes. It is stolen and won't work.

Sep 22, 2021 · XfinityJamesC. If you have our new 4K DVR, the traditional HDD (Hard Disk Drive) has been replaced with a new silent SSD (Solid State Drive), so it still stores your recordings to a local drive, and just backs everything up to the cloud. I actually had issues with losing the clock display when I upgraded to the new DVR myself. I never realized ... Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.I don't have and HD signal. When I type in a channel in non-HD it automatically defaults to the HD level of channels. Is there any way to chnage this? Thanks. press the Xfinity button on the remote, select settings (gear) >> Preferences >> General and set Prefer Best Available Resolution to off. 0.That box is working properly without issue downstairs. It is a square little thing. Non-HD. When I use the app on my phone or log into the account online to reset the box it perpetually shows "System Refresh Unavailable. A System Refresh is currently unavailable because your main TV box is offline. Try restarting a single TV box to fix your issue."In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c...If this is the case for your Xfinity remote, then you will need to hold down the A and D buttons (wherever they may be on your Xfinity remote control) until the LED light turns from green to red. Then press the number 9, the number 8 and then the number 1. This will make the LED light blink twice in green and reset your Xfinity remote.Turn off the TV: Run a coaxial cable from the wall jack to the TV's input. Turn on your smart TV. Use the smart TV remote control to switch to the "TV" input. You may have to go into your TV's settings to find the "Tuner mode" section and switch it to "Cable." Then, you'll need to scan for channels to see what's on.

You are luckier than us. We have not had "On Demand for over a year. Today the cable channel I was watching went to a message from Xfinity to contact them. I ignored the message and unplugged the cable-box to do a reset. After reset the cable channel was back. I believe we are getting close to when they drop Legacy cable tv.Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.On your remote control, click on the Xfinity button. Using either the right or left arrow button to highlight Settings (which has a gear icon). Click OK. Using the Down arrow, highlight the Device Settings. …To fix this issue, you can try performing a soft reset on the Xfinity TV box by unplugging the power cord, waiting 1-3 minutes, and then plugging it back in. This simple yet effective trick can fix many issues with electronic devices, especially software glitches. ... Although you can use Xfinity cable services without an internet connection ...

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1 - we have two outputs to the TV from the box: HDMI cable; coax cable (with DVD player between) 2 - we tune the box to an HD channel number. 3 - when 'TV input' is set to HDMI, aspect ratio is proper. 4 - when 'TV input' is set to coax, the aspect ratio is distorted a la the earlier poster's pictures.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose " Troubleshoot .". Select " Restart Device " to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.This video will shown you how to connect the the Comcast XFinity XiD HDMI cable box to you TV, and we'll also show you what comes included in the boxDisclaim...

On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.I should rephrase to be clearer. At the main outlet NO channels work on it. On the secondary outlet (same stretch of line the main one is on) it can tune to a few. But, the secondary box can get alot but not all the channels. This issue started when the box was unplugged and we cleaned around it and on top of it.Nov 30, 2022 · To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Factory Reset a Remote Without the Setup Button. Press and hold the A button and the D button. The LED will turn from red to green. Press 9-8-1. The LED will blink green twice to indicate that the remote was reset. If you're having trouble with your Xfinity X1 Remote you might need to factory reset it.To access settings, press the Xfinity button on your remote and arrow over to the gear icon. In Device Settings, there are a few items to consider. In Video Display, you may need to tweak two ...Remotes without a Setup button. XR15 Xfinity X1 and Flex Voice Remote have number keys. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off.Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router.

And you can choose from four ways of doing it. Online: Go to Xfinity's activation page and follow the prompts. Phone: Call Xfinity's activation number ( 1-855-652-3446) and follow the prompts. TV: If you're also installing Xfinity TV service, you can activate it from your TV. Follow the prompts on your TV screen.

In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c...2. Reset the Box. If it still does not work, you can try resetting the box. Although, a physical reset button is not on these cable boxes. Still, it is quite simple to reset the cable box, and you do not need to worry about it. Keep the power switch in front of the box for 15 seconds until the lights blink.The first step to fixing a Comcast cable box that is not working and displaying a "no signal" message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose " Troubleshoot .". Select " Restart Device " to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.To start, open your Web browser and go to the URL 10.0.0.1 which is your router. Your default screen should look like this: You can see some basics of the router configuration, including the battery level (mine's at zero! I need to put a new battery in the unit), that I have "low security" set in the firewall configuration, that my ...

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Learn how to sign up for the Hulu App on Flex and X1. The Hulu app allows you to watch Hulu content right on your TV Box or streaming TV Box.Step 4. Press the "Right" arrow button on the remote. "Restore Default. Press OK to confirm" will appear on your TV screen. Press the "OK" button on your remote. The factory settings are restored. Press the "Exit" button on the remote to exit the menu. Advertisement.Launch the Netflix app from your Xfinity X1 set-top box. (Refer to the "Set up Netflix" section on Using Netflix on your Xfinity X1 set-top box for instructions.) Make sure you're not launching the app from your Smart TV or another device. Follow the prompts to link your existing Netflix account to your Xfinity package, or create a new ...Visit xfinity.com and log in to your account. Go to Account > Support and choose TV & Streaming. Select Troubleshoot and click Continue. Ensure that your Xfinity cable box is switched on in this step. After the system scan is finished, choose Restart a Single TV Box and select your cable box on the TV Box selection screen.Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity's most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month.Learn more about your Comcast TV Box and download the user manual here. Learn more about your Comcast TV Box and download the user manual here. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.To reset a Comcast cable box after a power outage, you can follow these steps: Unplug the power cord from the back of the cable box. Wait for at least 30 seconds. Plug the power cord back in and wait for the cable box to reboot. This should reset the cable box and restore its functionality after a power outage.If you rent equipment from Comcast, you are eligible for an update — on us! If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. Whether you own or rent, we will contact you when it is time for an update. ….

To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...Sounds like the default input on your TV is not the HDMI port your Comcast TV box is plugged in to. Go into your TV's settings and see if you can change the default, or try moving your TV box cable to the other HDMI port on your TV. 0. 0.Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue.Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ...Step 5. Turn on the cable box. The box will take a few minutes to start up. You will see the cable box's welcome screen on your television. The cable box is now reset. Advertisement.Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with ...Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there’s still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. This should bring the picture back by setting the resolution to 720. You can then change to a different resolution by pressing the ...1 Message. Sunday, October 11th, 2020 10:00 AM. Closed. Troubleshooting Issues with the Cable Box. I'm trying to troubleshoot and reset my cable box. After logging into my …The concern is not "accessibility / disability" help related. Thread moved here to the proper help section, and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance. How do you reset xfinity cable box, Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in. This will begin the boot-up process. Wait for picture and sound to return ..., May 13, 2020 · In this video we will go over how to reset your Xfinity cable box. Simply locate the power cord to your cable box and unplug it. After about 10-15 seconds plug the power cord back into... , Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit., XR16 is a voice remote, which lets you control your Xfinity Cable box using voice commands. So, to pair your Xfinity remote with the TV , point it towards the TV and press the voice button. If nothing appears on the screen, you may follow the instructions given below., Now, select System Refresh to reset Xfinity Cable Box; Using the Restore Default option. If you want to perform a factory reset without using the app, you can do so with the help of the remote. Follow these steps to get it done: Hold the power button of your cable box. Ensure the device is turned on, which can be confirmed by blinking green lights, Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... , The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0., This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option., You can reach them through their website https://comca.st/3iaMEPo or contact them via phone. Business Hours: 6:00am - 2:00am EST, 7 days a week. Contact: 1-888-565-4329. Please let us know if you have any further questions or concerns. This comment was created from this reply., Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ..., If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ..., Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript., What do you do when your Xfinity box says cast? The large box says Cast. I've unplugged each and restarted. that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem's cable from the wall and see if it progresses to a complete bootup based on the front display.Dec 24, 2020, Locate the reset button on the back of your Xfinity gateway. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on ... , CCAndrew. Try resetting your box and then try to change inputs. If your cable box is offline, some tv's won't register that there is anything on that input. My TV input is on "TV" , It should be on HDMI But the remote control will not allow me to change the setting?, If you don’t have the Xfinity app, you can still reset your Xfinity cable box by taking the following steps: Turn on the device. Make sure the green light on the cable box is blinking. Press the menu button & the power button at the same time. A menu called “User Settings” will appear on your screen., In this video I am going to share steps to fix xfinity cable box not working.This way you can know How To fix Xfinity Cable Box Not Working?We are going to c..., Jan 3, 2023 ... In this video I am going to share How to Set Up a New Comcast Xfinity TV Cable Box? This way you can know How to reset xfinity cable box ..., Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again., Launch the Netflix app from your Xfinity X1 set-top box. (Refer to the "Set up Netflix" section on Using Netflix on your Xfinity X1 set-top box for instructions.) Make sure you're not launching the app from your Smart TV or another device. Follow the prompts to link your existing Netflix account to your Xfinity package, or create a new ..., Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option., And do note, a factory reset will unpair your remote and TV Box. You'll need to reactivate your TV Box and re-pair the two devices following the instructions provided with your Xfinity remote and TV Box. And if you happen to be using the rarer "XRA Large button Voice Remote" variant, check out the detailed instructions on resetting those ..., Press the Xfinity button on your remote control, navigate to highlight the Settings wheel, and press the OK button. Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour ..., I can assist with troubleshooting your X1 box issue. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me. 0., Troubleshooting steps · Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. · Hand-tighten all cable connections ..., Learn how to turn the Purchase PIN on and off., Step 4. Press the remote's "Power" button. Aim the remote control at the cable box. Slowly and continuously press the remote's Channel Up button until the new cable box shuts off. When the cable box shuts off it means that the remote is temporarily programmed with the right code to operate the new cable box., Picture doesn’t fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu., Step 5. Turn on the cable box. The box will take a few minutes to start up. You will see the cable box's welcome screen on your television. The cable box is now reset. Advertisement., Here’s the first method that allows you to reset the device using the “Help Menu.”. Here’s what you need to do: Make sure your Comcast is switched on. You need to open the “Settings.”. Now, enter the “Help” option. Navigate to the “System Refresh” system and press OK. Select the “Refresh Now” option in the sub-menu and ..., 3)The light will flash blue three times indicating a reset has occurred. You have now performed a factory reset of the remote!! Step 2 Factory Reset of Cable Box. 1)Make sure the TV is on. 2)Hold down the power button on the remote for 5 seconds. 3)Press the center "OK"/Round circular button located in middle of the remote., Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ... , Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.