How do i turn off captions on xfinity

Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.

The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. Xfinity device . There are two ways to turn on closed captions: For VOD. While watching a video, toggle on the video player with the remote, so that the fast-forward/rewind timeline displays. ... Select Closed Captioning and press Select to turn captions on or off. To format closed captions on your Cox Contour Receiver 1: Press the MENU button ...Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ...Start any video and pause it with your remote. At the bottom of the player you should see an X-ray button with a small, Subtitles button above it. Navigate to that and press OK or Enter and you should be able to turn captions on/off or on instant replay. Helpful ?Reply0 out of 0 found it helpful.Locate the device's SAP or MTS setting. This could be: A button on the device's remote (not the universal remote). An SAP, MTS, Stereo/SAP, or Stereo setting in the device's onscreen guide or menu selection. An SAP or MTS toggle switch on the TV, VCR, etc. For SAP or MTS, change the setting to Off or Normal.

Here's what you need to do: Open the Max app on your device. Select the movie or show you want to watch. Once you're watching something, tap on your screen. Tap the Audio and Subtitles button. It's the speech bubble icon in the top-right corner. Under Subtitles, choose the language you want for your subtitles.How to turn caption on and off with the voice remoteClick the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Comcast performed well in an Internet speed study released Wednesday, but the federal report could still be a blow to the cable giant’s plan to buy Time Warner Cable. Comcast perfo...Navigate to Accessibility. Next, choose Caption mode, then pick one of the three options—On, Off, Always, or On Replay. You can now play the video and press the Arrow Down button on your remote ...Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/options

Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On." 4. Adjust Caption Settings (if available): Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc.Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...Hit xfinity button on your remote then follow with arrows to scroll around the screen and OK button to select menus/optionsTo do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.

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Off-captions do not appear. How to turn off Subtitles on ESPN Plus on Firestick. Play your video on Fire TV. Select the subtitles (CC) icon. … Navigate to the subtitles icon on the Fire TV remote and click on it. The screen will automatically turn black, which means the subtitles have been turned off. How to turn off closed captioning on or ...I checked the accessibility settings in WebOS and captions are disabled there. It seems to be something within the xfinity app. I’ve tried pressing all the buttons on the tv remote but none of them turn captions off. I looked in the xfinity app for caption settings, but I can’t find any. Any idea how I can turn off captions? Thanks!Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a program, simply press the letter ‘ ‘C’ ‘ on your keyboard to toggle Closed Caption on or off. Method 2: Turn Off Closed Caption Through Language Settings. Step 1: Access Language Settings.When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.

Apr 22, 2024 · Comcast provides closed captioning options for their television services. Please note that the steps may vary depending on the specific model of your Comcast set-top box or the type of device you are using. 1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro...Click on the "CC" icon to turn on closed captioning. Click on "CC" again to turn it off. Using your web browser. Hover over the video with your mouse to bring up the progress bar & options. Click on the small speech bubble icon in the lower right. Choose the 'on' option to switch on closed captions. You can also adjust the size of the closed ...To do this, go to settings, then go to accessib... Do you want to know how to turn off the subtitle text or the closed captions on your amazon firestick 4k max!1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. … The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle. In today’s digital age, accessibility is key when it comes to entertainment. Closed captioning has become an essential feature for many viewers, allowing them to fully enjoy their ...Follow these steps to turn off subtitles on Peacock on your Smart TV: Open the Peacock TV app from your Smart TV “Apps” menu. Sign in to your account and start playing any show or movie. Press the enter key on your remote. Navigate to the “Subtitles” option in the playback options pane. Choose “off” and resume playing.Launch the iPhone Peacock TV app and start the content you want to watch. With the tip of your finger, pull up the playback options from the bottom of the screen. Tap on the text bubble (subtitles ...1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to …4 years ago. This is also happening to me on my TV. Closed Captioning is set to ON under device preferences but still turns off. I end up having to go to the bottom of the screen and selecting CC again to turn it on. Started a few weeks ago. Very annoying.Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this.

1.1K Messages. @user_jbd0jq - Our Digital Care Team can help get this issue resolved. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address, so we may further assist you with …

This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...Nov 30, 2023 ... Then press down again and then press right till CC is highlighted and hit OK. That should uncheck the CC. Hope that helps. (edited).Feb 29, 2024 · To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon. To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.I'm glad you asked this question, it's incredibly important to be able to see the closed captions! This link explains how to customize them, including the font size. I hope that helps! 1. CCOtariG. • 3 yr. ago. This post was marked as solved. Should you experience further issues, please create a new post.

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Step 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...Changing the appearance of captions and subtitles; Troubleshooting issues with audio or captions and subtitles; Closed captioning inquiries . Setting up and adjusting captions, subtitles, and audio language . You can set up captions and subtitles, as well as change audio language, where available on all supported devices by following these steps:Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it ...Dec 9, 2023 ... How to turn off the closed captions CC subtitles in the ESPN App Best price on Denon Wireless Earbuds: https://amzn.to/3Rm3duM.Whether you find the subtitles distracting or simply prefer to watch without them, Xfinity offers an easy way to disable subtitles and enjoy a seamless viewing …When it comes to purchasing a clear caption phone, reading reviews can be an essential step in the decision-making process. However, not all reviews are created equal, and it’s cru...Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ...1. Access the Menu: Use your Comcast remote to access the main menu or settings on your TV. Look for a button that says "Menu," "Settings," or "Options." 2. … ….

Streaming Xfinity. Recent closed captioning was somehow turned on - just for Xfinity. Given the steps involved (going to the gear, accessibility, etc), it seems like it’s a system malfunction. We’ve tried multiple times to turn it off, but that option doesn’t appear. We’ve made a number of changes to try and get rid of or minimize it ...Here’s how to turn on subtitles during playback on Hulu. Launch the Hulu app. Select a movie or TV Show. Go to the Settings button in the bottom right. Click on the Subtitles tab. Turn on subtitles. Turn On Captions in Disney+. Launch the Disney+ app. Select a movie or TV Show. Go to the Audio & Subtitles button in the top right. Select your ...Nov 30, 2023 · Comcast/Xfinity support… You need to fix this sooner than later as I have multiple options for TV i.e. FiOS, third-party streaming apps… Xfinity steam app is very slow to start and there is no way to turn off close captioning. I will just drop Xfinity steam and move on to something else. Jul 5, 2020 ... go to https://www.xfinity.com/stream/settings/accessibility and switch the toggle to off for closed captioning. 0. 0 ...Dec 29, 2022 · But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it. Hi there! Thanks for reaching out to us. In these situations where you do not have the option to turn on Closed Captions in the app, you will need to use your TV's setting for Closed Captioning. If you have an insignia …To do this, go to settings, then go to accessib... Do you want to know how to turn off the subtitle text or the closed captions on your amazon firestick 4k max!The process to turn on or customize Closed Captioning will vary depending on the device you are using to stream Crackle. On a computer or mobile phone: On the video playback bar, next to the volume button select the audio options and under Subtitles select English. On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, …To do this select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto. To assist you the link: https://comca.st/3sqWK1V is very helpful. I am an Official Xfinity Employee.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. How do i turn off captions on xfinity, Discover new grant opportunities for small businesses in 2023 from Comcast, Progressive, and more. Funding rounds are opening! Apply now. Many large corporations launched grant pro..., Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee., We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies., 1. Turn on the TV and press the [Settings] button on your TV remote. Select [All Settings] in the [Settings] menu. 2. Select [Closed Caption] in …, Xfinity Stream and FireTV on an Insigna (Best Buy house Brand) TV. How to turn Close Captions on and off? I can see a “Menu” box in the lower right hand corner of the screen but can’t reliably navigate to it., Turn on your Insignia television. On the Insignia remote, press the Menu button. Using the left and right arrow buttons, find the Settings option. Press the Enter button or the down arrow button to select it. Use the up and down arrows to navigate the Settings. Find the Closed Caption menu and select it with the Enter button., I have listed the steps that on this feed that I use to stop it. It turns it off until you turn off your TV. Then when you turn the TV back on you have go through the steps again. Much better than show by show. By the way, I called LG and they are aware of the Xfinity Stream app. They get complaints everyday about it., Open the Settings app. Tap Accessibility. Select Subtitles & Captioning. Select Style - On this screen, you can choose a preset style, or you can create a new one. If you create a new style, turn off Video Override in Font, Size, Color, and Opacity. Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences., Launch Netflix on your device. 2. Select a TV show or movie to watch. 3. While the video is playing, hover your mouse or tap in the center of the screen: The menu items will appear. 4. At the ..., Nov 23, 2022 · In this video I show you how to turn Closed Captioning on and off on the Xfinity X1 TV Box. I show you how to get to the accessibility settings menu and turn... , There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of..., Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ..., While playing your favorite show or movie in the app , tap the screen to view available options and select the "Audio & Subtitles" option. In the "Subtitles" section, choose "Off." Then, at the bottom, tap "Apply." Re-enabling subtitles is as easy as repeating the process but choosing the language you want to see subtitles in., Dec 2, 2023 ... You can turn the closed captioning off of whatever channel you're watching by "arrowing" over to the CC which is "checked" and uncheck it&nb..., Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a …, Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee., May 24, 2019 · For example, turn on closed captions on the X1 by activating the Mic button on the remote and saying ‘Closed Captions’. CC should then be enabled on your screen. Repeat the command to turn them off again. , Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free..., 1.7K Messages. 19 days ago. Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the …, Learn more about the Xfinity Voice Remote. Learn more about the Xfinity Voice Remote. ... How do I use voice control? Press and hold the Voice (Microphone) button while speaking a command into the microphone located at the top of your Voice Remote. Be sure to speak one to eight inches away from the microphone. ... "Turn on Closed Captioning.", To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w..., Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above the number 3 on your XR2 ..., Here’s how to turn on subtitles during playback on Hulu. Launch the Hulu app. Select a movie or TV Show. Go to the Settings button in the bottom right. Click on the Subtitles tab. Turn on subtitles. Turn On Captions in Disney+. Launch the Disney+ app. Select a movie or TV Show. Go to the Audio & Subtitles button in the top right. Select your ..., Support TV & Streaming. Turn closed captioning (CC) on or off on your non-X1 TV Box. If you have a non-X1 TV Box, you can turn on or off the closed captioning feature in the on-screen guide by following the steps below. If you’re using a TV Adapter, visit How to use the HD TV adapter on-screen guide for support., Xfinity Stream and FireTV on an Insigna (Best Buy house Brand) TV. How to turn Close Captions on and off? I can see a “Menu” box in the lower right hand corner of the screen but can’t reliably navigate to it., To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings, Press the Pause or Volume Up button. If this is a problem with the TV's Closed Caption settings, pausing or adjusting the volume will make the box disappear momentarily. Try a different Closed Captioning setting. Turn on Closed Captioning, wait for a commercial that does not support Closed Captioning; then turn it off., Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi..., Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc., 24.6K Messages. 4 years ago. @l_gregory2011 wrote: That is what I am saying. The closed caption on the gear setting is being automatically turned on. I have to turn it off for each show. See the next reply form Metro11. It did not happen until that last IOS app update. That is why I think it is a bug in the app., Access and use the YouTube app. To access the YouTube app, press the xfinity button on your remote control and navigate to Apps > YouTube. Using the voice remote, you can also open the app by saying "YouTube," or search for specific video types, e.g., "Best street food in the world on YouTube." Once the app is open, you can continue to search ..., One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ..., Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.