Eufy homebase 2 red light meaning

Add eufyCam to the HomeBase. 1. Tap Add Device then select "eufyCam / 2 / 2 Pro" for device setting. 2. Choose HomeBase as a base station, and connect the eufyCam to the HomeBase you have successfully added in the previous step. 3. Press the SYNC button on the camera for 2 seconds until you hear a short beep. 4.

Waited 5 mins light on the front still flashing red havent touched anything or done anything. I then downloaded the app made an account and signed it. Went to add device says connect to the samw wifi which i thought like does it create its on wifi checked my wifi settings there is no wifi other then my 2.4 and 5.Queries. More likely a bad solder joint on the LEDs. Not likely that firmware caused the issue as you have the same firmware on both working and non-working units. I have same firmware on both of mine and they have been working for about a year. Hi. Went to turn on the cameras and got the message, cameras offline. Nothing was working.Applicable for those products. S100 Wall Light Cam. If your S100 Wall Light Cam appears to be offline in the eufy Security app due to losing its WiFi connection, please try the following troubleshooting steps to verify if the issue can be resolved: Please check if there is a power outage. The LED indicator light on your S100 Wall Light Cam will ...HomeVac (T2401) HomeVac Duo. WetVac W31. Night Lights. Lumi Plug-in Night Light. Lumi Stick-On Night Light. LED Bulbs. Lumos Smart Bulb 2.0 Lite-White&Color. Lumos Smart Bulb 2.0-Dimmable White.Help I’m trying to set up Homebase 2 only just received it with my doorbell, hoping someone can help before I repackage and send it back. Ethernet cable connected green light on at back but I can’t get pass the red light, tried different ports still nothing I’m in the uk using a plussnet router and my internet is fine. Feeling dissatisfied:Georgia's election results have given the industry a big green light, meaning positive moves are expected out of cannabis stocks....CRLBF Despite the chaos this past week with ...

Here are the best Prime Day 2021 deals on Roombas and other robot vacuum brands like Shark and eufy by Anker. By clicking "TRY IT", I agree to receive newsletters and promotions fr...Floodlight Cam 1080p. Floodlight Cam 2K. Floodlight Cam E 2K. View More... No, the floodlight camera is a standalone product that connects to user’s home WiFi network. For more compatibility issues between eufySecurity devices, please refer to Compatibility Between eufySecurity Devices.What they mean when they say it isn't homebase compatible is all the AI stuff. So I have 2 x 2c cameras, both don't naturally do facial recognition etc but when paired with a HB3 they do, just like the 3c and 3 cameras. ... In my country the original eufy cam was the home base one with eufy cam 2 cameras. Then eventually it moved to home base 2 ...Good Morning Amazing Eufy fans Woke up monday morning and unable to see a couple of my cameras on my Eufy software. Went to check on my HomeBase to make sure it was turned on. There was a red flashing light in the front. I powered it down for 2 min then booted it back up, red flashing light. Hit the sync button, red flashing light.What do auroras look like? - Auroras can have green, red or blue light or a combination of these colors. Learn more about auroras and light. Advertisement As we mentioned, auroras ...Tilt the phone down. Avoid tilting your smartphone up to scan the QR code because direct lighting or sunlight can cause reflections that will interfere with the scanning process. 5. Clean the phone's camera lens. Please wipe the lens clean if there are stains on the camera lens. If the issue still persists, please contact eufy customer ...Ensure the HomeBase 2 is connected to your router via the Ethernet cable. Open the Eufy Security app on your mobile device and tap the menu icon (the three-line icon). Tap "My Devices," and select "HomeBase.". Tap "HomeBase Settings," and then tap "Connection.". Follow the on-screen instructions to complete the process.

I have a Homebase 2 which went offline with the light flashing red (approx 1 second interval). Tried everything to get it back online, eventually tried to factory reset and nothing. No response at all from the Homebase, just continued red flashing light. Also, a very slight whine from the power supply in time with the flashing.Note: The HomeBase 2 USB port is a 5V/2A USB charging port. 1080P Battery Doorbell. The 1080P battery doorbell (T8220/T8222) has a built-in 5000mAh battery. You can charge the battery doorbell with a 5V/1A USB charger. If using 5V 1A, it takes about 6 hours to charge from 0% to 100%. Learn More. The Meaning of Battery Icons on eufySecurity AppHomebase 2 brand new just out of the box , Stuck on a constant solid red light . Tried all of the trouble shooting and the light will not change . Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great.Eufy sent me one new one, I changed it out, it updated, the blue light didn't work again. So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. Both work and I can see my 6 cameras, so I just said "oh well" to it. Definitely a firmware update ...According to the California Department of Motor Vehicles, a blinking or flashing yellow light means that drivers should proceed with caution. Unlike a blinking red light, a blinkin...eufy Permanent Outdoor Light E120(100ft with 60 Lights) See More. Floodlight Camera E340. Dual-Cam, 360° Coverage, 24/7 Recording. Floodlight Cam S330. ... HomeBase S380 (HomeBase 3) Entry Sensor. 5-Piece Home Alarm Kit. S280 HomeBase. Motion Sensor. eufy Water and Freeze Sensor with Remote Alerts.

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You can follow the steps below for troubleshooting. 1. Reconnect the adapter to the charging base. Make sure the white power indicator on the charging base lights up. 2. Let the RoboVac dock on its own to make sure the charging pins are connected properly. 3. Charge for 6+ hours to see if the breathing orange light turns to solid blue.Applicable for those products. eufyCam. eufyCam E. All eufy devices have a LED indicator light that helps determine what state the device is in. For the eufyCam and eufyCam E set, the HomeBase and camera have their own LED indicator light respectively. The LED indicator light on the eufyCam and eufyCam E set is located in front of the camera ...Make sure your internet is working before trying these steps. Unplug homebase power connector and ethernet. Hold down Sync button for 10-15 seconds to drain residual charge. Wait 20 minutes. Plug in network. Plug in power. You may have to go through inital setup again for homebase and add devices back again. 1 Like.Usually when it's not working the light on the homebase is red. There was no light on at all. Unplugged the power then plugged in… We just opened our homebase security 4 cam set and the blue light doesn't come on. ... Red works fine when resetting all cameras working normally. Not good Eufy. That blue light was reassuring to see that the ...So had purchased the doorbell cam and homebase 2 last year, everything worked fine so i decided to add a camera for the backyard. Purchased the new camera in august and everything was working good until 3 days ago. At 3am my homebase reset itself, i thought it was just a glitch so i readded all of my devices and went back to sleep. About 15 minutes later it reset itself again clearing all cams ...

Confirm you connected the Homebase with the original network cable and power adapter. Confirm the network port is flashing light. If it is, please restart your router. Try another network cable and connect to a different port on your router. If the light of the Homebase is still red, please also try: Enabling DHCP on your routerlight will stay red all the time when camera is set to record in homekit... not matter if there's motion or not. Unless you disable the light entirely, it should be solid blue while powered on. It will show as solid red when it detects motion, and will steadily flash red when it's not connected to WiFi.The newer Homebase (v2) doesn’t appear to have removable storage, which seems to be a limitation. It is smaller in size. Functionally it seems no different to my original Homebase. Thanks for the feedback, also an original KS backer but only just getting around to expanding past my initial 2 cam set up.Hi. Went to turn on the cameras and got the message, cameras offline. Nothing was working. Usually when it's not working the light on the homebase is red. There was no light on at all. Unplugged the power then plugged in…eufyCam2. Hello. My homebase doesn’t show a blue light when installation is finished. But it works without problems. Is this normal/oke or do I have to renew the installation? Thanks for your reply. John. Normal fail. They replaced mine… but if it happened again I would just ignore it.Hi all recently purchased Eufy 2k doorbell with the Homebase 2 unit . Set up was fine and device was updated to latest firmware. Every 30 seconds the light on front of Homebase 2 unit blinks from solid blue to red for 1 second then back to blue again.It's a flashing orange light when it's charging, and it changes to a solid blue light when fully charged. * If with a solid red indicator (rolling brush stuck) , please try the following: - Remove the rolling brush and side brushes to clean them out, especially 2 ends of the rolling brush and connectors on the vacuum. - Charge the RoboVac for 6 ...Hello, I have a couple Eufy HomeBase2's on my network covering different buildings of my property with EufyCam2C's. They have been working flawless for months now but recently one HomeBase2 won't connect to the Ethernet network anymore. I have unplugged and plugged the unit on and off with no success. All I get is a steady red light on the front no matter what. The Ethernet link light ...Screw Bag C (only for US/CA regions) includes bracket screws and earth screws, which are used to secure the mounting bracket to the junction box and secure the ground wire. : Does the Floodlight Cam E340 require connection to HomeBase for 24/7 recording? 💡: The Floodlight Cam E340 requires either a microSD card (up to 128GB) or a connection ...

Help I'm trying to set up Homebase 2 only just received it with my doorbell, hoping someone can help before I repackage and send it back. Ethernet cable connected green light on at back but I can't get pass the red light, tried different ports still nothing I'm in the uk using a plussnet router and my internet is fine. Feeling dissatisfied:

Upgrade your security with a seamlessly integrated wall light and camera. Full 2K HD with wide field of view, motion sensing, smart lighting options, and 4 GB of built-in local storage.2. Solid Blue Light for 3 Seconds: A solid blue light for 3 seconds indicates a successful setup and connection with the HomeBase or Wi-Fi network.. This signifies that the doorbell is ready for use and is functioning properly. 3. Off: Normal Operation.When the LED indicator light is off, it indicates that the doorbell is in normal operation mode and no Passive Infrared (PIR) motion triggers ...Please do not attempt to use any third-party power adapter as it may damage your eufy HomeBase. eufy HomeBase power adapter: Input: 100-240V~50-60Hz. Output: 12V/2A Wall Outlet. Please plug in your eufy HomeBase's power adapter into different wall outlets for testing purposes to eliminate the possibility of a defective wall outlet being the ...Queries. Had eufy replace my homebase for blue light out. If I could go back I would have just ignored it. Replacement was a huge pain. Hi. Went to turn on the cameras and got the message, cameras offline. Nothing was working. Usually when it's not working the light on the homebase is red. There was no light on at all.1-homebase 2 keeps flashing red after the minute or hours, it doesn’t turn blue. 2-I used the metal clip to factory reset the device and it doesn’t work either. 3-the router has internet access with 200 mb speed. 4- the router has enabled DHCP. 5-all the time I have used the original 12V-2A power adapter.All eufy devices have a LED Indicator light that helps determine what state the device is in. The LED indicator light on eufy Floodlight cameras is located either under or above the camera lens. Floodlight Cam …Same with my Homebase 2, the blue is flashing randomly. It started after 6 months off using the Homebase 2. Snyder_s October 26, 2021, 1:23pm 24. My home base went offline… both cameras offline. Tried everything… unplugged everything plugged back in still only red light no blue light and still offline!!Motion tracking can be disabled by launching the eufySecurity app and selecting Camera Settings > Motion Detection > Disable Motion Tracking. What is the operating temperature range of eufy Indoor Cam 2K Pan & Tilt? The operating temperature range of eufy Indoor Cam 2K Pan & Tilt is 32°F to 104°F / 0°C to 40°C.eufyCam2. Hello. My homebase doesn’t show a blue light when installation is finished. But it works without problems. Is this normal/oke or do I have to renew the installation? Thanks for your reply. John. Normal fail. They replaced mine… but if it happened again I would just ignore it.Our Homebase is acting the same as the video posted by Bac7. Random flashing and dimming blue light. System is working normally. Guessing it’s just an led issue. show post in topic. Hi. Went to turn on the cameras and got the message, cameras offline. Nothing was working. Usually when it’s not working the light on the homebase is red.

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Select "Add Device": Press "Add Device" in the app. The app will guide you through the device addition process. Choose Device Type: Select the specific type of Eufy device you want to add to your HomeBase 2. This can include cameras, doorbells, sensors, or other compatible devices.Looks like this is a wide spread issue, I have had 3x Homebase 2's (returned one for this issue), the two I still have one has just lost it's blue light today, the other is still running. The details are below; *No Blue LED Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX.The Eufy camera features three different charging light indicators, each with a different color and meaning. The green light indicates that the battery is fully charged, and your camera is ready to go. ... The red light on the eufy camera indicates that the device is currently charging. Once the device is fully charged, the red light will turn ...Call Us. Live Chat. Click the chat button in the bottom right corner of the page. eufy Support is here to help. Learn more about popular topics and find resources that will help you with all of your eufy products.Wishlist. Would love to see the introduction of the ability to 'Daisy Chain' Homebase 2's (pair one to another), specifically so that the Home Alarm Kit can simultaneously sound the siren on more than a single Homebase, particularly useful in larger properties, or to hamper an intruders ability to disable the siren on a single Homebase.Side Menu. This three-lined icon is in the upper-left corner of the eufySecurity app. Tapping on it will open the side menu and give you access to the rest of the app's functions. Messages. Tap the message button and you will see articles from eufySecurity community and from eufy Devices. Help.1. Locate the Power Cycle hole at the back of your HomeBase 2. 2. The power cycle hole will be above the ( Sync/ Alarm Off) button. 3. Then press and hold it by inserting a paperclip or similar tool into the power cycle hole. 4. Press and hold it until you hear " HomeBase resetting.". 5.Anaemia means you have fewer red blood cells or less haemoglobin than normal, resulting in less oxygen in the bloodstream. Written by a GP. Try our Symptom Checker Got any other sy...On the Device page, tap Add Device and then select HomeBase 2. 2. Follow the step-by-step instructions on the phone screen to power on the HomeBase 2 and connect it to your home router using the provided Ethernet cable. 3. Tap Next and connect your smartphone to the same WiFi router that the HomeBase is connected to. 4.Step-by-step guide. Step 1: Make sure the internet is connected. Step 2: Unplug the ethernet and eufy camera power connector. Step 3: Hold down the sync button on your device for 10-15 seconds. Leave it when the screen turns off. Step 4: Now wait for at least 20 minutes and then plug in the network. Step 5: Now, plug in power. ….

The red light can indicate a range of issues like connection issues due to either the ethernet cable or the internet, wrong power adapter used, low battery, or firmware update issues. Wi-Fi connectivity issues. One of the most common reasons for Eufy Homebase red light is Wi-Fi connectivity issues.What are the dimensions of eufy Backup Battery for HomeBase 2? 86 x 86 x 32 mm (3.38 x 3.38 x 1.26 in). What type of battery does eufy Backup Battery for HomeBase 2 use? It uses Lithium ion battery and the battery capacity is 5200mAh, which can be used for 8 hours when it is fully charged. How long is the runtime of eufy Backup Battery for ...Oct 23, 2023 · My first homebase 2’s blue like went out after 12 months. Anker sent a replacement out of warranty. The 2nd home base 2’s blue light is no longer on after about 8 months. In both instances cameras were functioning. It seems this blue light issue has never been fixed for at least 2 years now. scotsamuelsonaia December 2, 2021, 3:36pm 8. I had the flashing blue light issue which wouldn’t allow the home base to connect. I was able to resolve this by going to the settings on my phone, then the eufy app and then selected “allow to connect to local network”. My system had been working just fine before but somehow this rest itself.The Eufy red light does not mean that your camera has a low battery or it needs to be charged. The battery or charge status of your Eufy camera is indicated with the help of the blue light. If the camera is fully charged, you will see all the blue bars illuminated. In case the camera is not fully charged or needs to be charged, the blue light ...The fix is to separate the channels and not have the same SSID for both. The specific of how to do that should be in your router documentation. Thank you for your suggestion. Both the 2.4Ghz and 5Ghz channels have had different SSIDs which hasn't made an impact on the Homebase 2's ability to connect. Bought a new modem (SB8200) and router ...Schedule for Eufy Security Devices to Be Compatible With S380 HomeBase (HomeBase 3) Products. HomeBase. (*of eufyCam and battery doorbell 2K) HomeBase E. (*of eufyCam and battery doorbell 2K) HomeBase 2. (*of eufyCam and battery doorbell 2K) Wi-Fi Chime.The red light engages on the home base for my eufy 2c home base a couple times a day for a min or two. I can still access and view the cameras via the app.Boot Up Process. Please note that your HomeBase 3 may take approximately one minute to boot up, and its LED indicator light will turn from red to blue. Please be patient and do not interrupt the process when the HomeBase is booting up. Ethernet Cable Connection. Make sure the Ethernet cable is securely connected to your WiFi router.If the Homebase has a battery backup, the cameras will record, even if wifi, and internet (and house power) are out. I actually think the fact these cameras work without wifi is a selling point, and a good feature. You couldn't access them videos real-time but the cameras will record the events for review later. Eufy homebase 2 red light meaning, The red flashing LED means the homebase has dropped connection to either the router or the internet. If it’s alternately flashing red/blue, that means its doing an update. Eufy periodically sends status info to the app, regardless of the state of the cameras., electro-zx. • 3 yr. ago. The red LED means that either your connection from the homebase to the internet has dropped, or, if it's flashing red and blue, that the homebase is being updated. It doesn't tell you anything about your connection between homebase and the individual devices. If you were using local wifi on your phone or primary ..., Please do not attempt to use any third-party power adapter as it may damage your eufy HomeBase. eufy HomeBase power adapter: Input: 100-240V~50-60Hz. Output: 12V/2A Wall Outlet. Please plug in your eufy HomeBase's power adapter into different wall outlets for testing purposes to eliminate the possibility of a defective wall outlet being the ..., HomeVac (T2401) HomeVac Duo. WetVac W31. Night Lights. Lumi Plug-in Night Light. Lumi Stick-On Night Light. LED Bulbs. Lumos Smart Bulb 2.0 Lite-White&Color. Lumos Smart Bulb 2.0-Dimmable White., I have a Homebase 2 which went offline with the light flashing red (approx 1 second interval). Tried everything to get it back online, eventually tried to factory reset and nothing. No response at all from the Homebase, just continued red flashing light. Also, a very slight whine from the power supply in time with the flashing., Sep 15, 2020 · Main device connected via ether etc. Device restarted number of times. Have flashing orange light and now no light at all. If there are any options to help remediate, pls advise. These cameras are straight garbage, nothing but issues. Homebase 2 has the red light come on while we are away and cannot view the live feed until I go home reset it ... , My first homebase 2's blue like went out after 12 months. Anker sent a replacement out of warranty. The 2nd home base 2's blue light is no longer on after about 8 months. In both instances cameras were functioning. It seems this blue light issue has never been fixed for at least 2 years now., Another one! I bought 2 Eufy systems 6/2022 for 2 locations. On one of my units the BLUE light has been out sense 5/2023. I didn’t pay too much attention to it because the Eufy Mobile App, devices and the homebase unit are working normally, as of today). The Blue led is on 24/7 but to burnt out less then a year? I guess its a wider issue among Eufy customers. Lets hope the Red LED doesnt ..., Mar 27, 2021 · Homebase 2 brand new just out of the box , Stuck on a constant solid red light . Tried all of the trouble shooting and the light will not change . Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great. , If it still doesn't light up, please contact eufy customer support to replace the charging base/auto-empty station. Dust off the charging contact pins on the base/station and on the bottom of the RoboVac with a dry cloth. ... HomeBase 2; HomeBase 3; Backup Battery for HomeBase 2; SoloCam. SoloCam E20; SoloCam S340; SoloCam C210; ... If it still ..., Blinking red once. Motion or sound detected. Solid red. Live Streaming or Recording Events. Solid purple. Initializing system. Blinking red and blue alternately. Upgrading firmware. If you still have questions regarding the LED indicator light status on eufy IndoorCams, please contact eufy customer support for further assistance., keen_cook.0h March 4, 2023, 10:38pm 1. After well over 12 months use my Homebase 2 has started regularly (several times a day) going offline (indicator changing from blue to red). I know my wi-fi signal is strong between the router and the hub and no major changes to my HomeKit network of accessories. Firmware is up-to-date (System v3.2.6.7h)., According to the California Department of Motor Vehicles, a blinking or flashing yellow light means that drivers should proceed with caution. Unlike a blinking red light, a blinkin..., light will stay red all the time when camera is set to record in homekit... not matter if there's motion or not. Unless you disable the light entirely, it should be solid blue while powered on. It will show as solid red when it detects motion, and will steadily flash red when it's not connected to WiFi., keen_cook.0h March 4, 2023, 10:38pm 1. After well over 12 months use my Homebase 2 has started regularly (several times a day) going offline (indicator changing from blue to red). I know my wi-fi signal is strong between the router and the hub and no major changes to my HomeKit network of accessories. Firmware is up-to-date (System v3.2.6.7h)., The first reason is low battery, if your camera is battery operated then blinking red light means its battery is draining and it needs to be charged. Weak wifi signal can also cause the red LED blinking on your Eufy camera or there can be network issue as well. When there is firmware update process is happening or the firmware update is ..., Same with my Homebase 2, the blue is flashing randomly. It started after 6 months off using the Homebase 2. Snyder_s October 26, 2021, 1:23pm 24. My home base went offline… both cameras offline. Tried everything… unplugged everything plugged back in still only red light no blue light and still offline!!, Make sure your internet is working before trying these steps. Unplug homebase power connector and ethernet. Hold down Sync button for 10-15 seconds to drain residual charge. Wait 20 minutes. Plug in network. Plug in power. You may have to go through inital setup again for homebase and add devices back again. 1 Like., These are the meanings of red indicator light when it is solid: One beep = RoboVac's left/right wheel is stuck. Turn off RoboVac and remove any hair or debris from the left/right wheel. Two beeps = RoboVac's side brush is stuck. Turn off RoboVac and remove any hair or debris from the side brush. Three beeps = RoboVac's suction fan is stuck., This is the process I follow to add Homebase 2 to eufySecurity app: Power on Homebase 2. The LED is blinking red for 40 seconds. Then the LED is solid red for 30 seconds. Then the LED changes to blinking blue and the voice says "Welcome to Eufy security....." I open the eufySecurity app and follow the prompts, then either scan the QR code or ..., jd164 July 8, 2023, 6:15am 2. I believe you'll find that in the security tab, lower right Security shield on the apps homepage. Tap on that, then tap on the HomeBase. Working mode whichever one is highlighted tap on that cog wheel to open up the settings for it. Chefrd2000 July 9, 2023, 10:19pm 3., I am so sorry to hear that the cameras cannot be added, regards to this issue, please help to confirm the following information: -If you can hear a beep when you press the sync button on the camera. -If the LED light turns to red when you charge the camera. If the issue still persists, please send us a video showing you trying to set up the camera., I've noticed that occasionally, the homebase 2 will have the red light on for a minute or two. It eventually goes back to blue, and all the cameras seem to work fine when it's red. Any ideas what's going on? Same issue here. It, 99% of the time, goes back to blue., Homebase 2 brand new just out of the box , Stuck on a constant solid red light . Tried all of the trouble shooting and the light will not change . Device appears frozen. When I disconnect router it acknowledges there is no internet connection. Frustrating and disappointing. Any advice would be great., The Eufy Homebase 2 has recently had 3 serious security exploits identified, did you know about them? In this video I'll take you through each one and what y..., The Eufy Homebase red light is an essential feature to be aware of as it indicates a status change or problem with the Homebase or one of the connected devices. Knowing what the red light means can help you diagnose and troubleshoot issues more effectively. ... Understanding the meaning behind these light codes helps to identify and address any ..., If you are experiencing a red light on your Eufy HomeBase, the first step is to check the ethernet cable and internet connection. Replace the ethernet cable if it is faulty and ensure that your internet is working properly. If the issue persists, check the power adapter and battery level. , Make sure your WiFi Chime is connected to the Internet and its LED indicator light is showing a solid blue light. If it does not show a solid blue light, please refer to 1080P Battery Wi-Fi Doorbell Chime Offline for further troubleshooting steps. 2. Charge the Battery Doorbell for at least 2 hours and then set it up using the eufySecurity app ..., Meaning and Solution. 1 beep. A combination of a red indicator light and one beep means that the wheel is stuck and can't move freely. To fix, turn the robovac off, clean the wheels off any hair or debris, and move it to a new location. Start the robovac to check if it moves. 2 beeps., Help I’m trying to set up Homebase 2 only just received it with my doorbell, hoping someone can help before I repackage and send it back. Ethernet cable connected green light on at back but I can’t get pass the red light, tried different ports still nothing I’m in the uk using a plussnet router and my internet is fine. Feeling dissatisfied:, 10 people found this helpful! If the Video Doorbell Dual fails to pair with HomeBase 2, please try the following troubleshooting: 1. Press the SYNC button on the back of the doorbell for 2 seconds until you hear a beeping sound, and make sure there is an indicator light on the doorbell. If not, please charge the doorbell for 2 hours and try again., Once the Smart Sock Base powers on and completes the initialization process, its LED indicator ring will turn green. Please make sure you press and hold the SYNC button for at least two seconds. Please restart the Smart Sock Base by unplugging the power cable and then plugging the cable into the Smart Sock Base again., If your Floodlight Cam goes offline, please check the following details: 1. Check the Floodlight Cam’s power. Please check if there is a power outage. If yes, the Floodlight Cam’s LED indicator light will be turned off. If the LED indicator light is turned on, please power cycle the Floodlight Cam to verify if the issue can be resolved. 2.