Comcast cable box setup problems

Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Learn to troubleshoot common error codes. I love DVR and would be at a loss without it. Have you tried troubleshooting this issue through the helpful Xfinity My Account App? A common fix for DVR issues can be a system refresh, and the app will walk you right through it! Just click TV on the Overview screen, tap the TV you're troubleshooting, then troubleshoot. 0. X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more! Sep 28, 2022 ... In this video I show you some troubleshooting steps if your Xfinity Flex is not working and there is a black screen on your TV.In this video I show you step by step how to set up a Xfinity X1 Cable TV Box. I show what came with the Xfinity X1 TV Box including the getting started guid...Quote: Set up your set-top for HDTV or SDTV by completing the following steps: • Make sure the set-top is Off and the TV is On. • On the front panel of the set-top, press GUIDE and INFO at the same time. • Follow the on-screen instructions to choose HD or SD mode and wide screen (16:9) or standard. screen (4:3) depending upon your TV type.Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your equipment. Unplug your equipment, wait one minute and then plug it back in. This method, known as power cycling or rebooting, can fix many connection problems.

Hello, @tozheinz. We do have wireless cable boxes, but you will need a primary X1 cable box working to be able to use a wireless cable box. You could potentially have a modem and X1 cable box working off a splitter in one room and have a wireless X1 box working in that separate room. If you don't currently have Xfinity cable I recommend setting ...Using a VPN connection with Xfinity Internet is just one of the many benefits for Comcast customers. All xFi Complete customers can enable Advanced Security on the go through the Xfinity app and benefit from safe browsing and data protection (Xfinity VPN). For more information, see the Advanced Security on the go FAQs.First, try restarting the Wireless TV Box. If the condition doesn't improve, try moving the Wireless TV Box and your wireless gateway closer together. If you need additional …This might be because of a bad cable box or a problem at Comcast (check https: ... 1-800-Comcast voice response, or the "Xfinity" app) but is most likely due to a poor connection between the box and Comcast's network, usually in or near your home. ... Ask them to check the account setup and send a refresh signal to the box.Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... Turn on your Samsung TV by pressing the power button under the TV. Image: KnowTechie. Connect the Xfinity TV box to the Samsung TV, and select the right input on your TV. Image: KnowTechie. Take ... Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your equipment. Unplug your equipment, wait one minute and then plug it back in. This method, known as power cycling or rebooting, can fix many connection problems.

Sep 30, 2021 · X1 Box Stuck In A Restart Loop. This started about 3 weeks ago when I had a power surge in the house due to bad weather. Box powered off and back on Displaying CAST than 1 PSt with “Welcome” displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. After following the instructions to check ... You can reset your Xfinity cable box by unplugging and replugging the device’s power cable or using the Xfinity My Account app. On the Xfinity X1, you can …3 min read. Matt Elliott/CNET. If you upgraded your cable box to the Xfinity X1 box, there are some settings to investigate and tweak to make sure your cable …To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ...Splitter problem. Tv and internet went out yesterday. Your advanced tch support grp determined that the problem was with my splitter. In, out and tap type. She had me remove splitter and go direct to modem, which worked. Still no tv. I have now reconnected the splitter with in from wall, out to modem and tap to tv box. All working.

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Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ... X1 Self Installation overview video. Need help installing your new Xfinity X1 TV Box? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote, and more! Activate with an Xfinity Gateway. Download the Xfinity app. Create your Xfinity ID and password. Log in. Identify your device. Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway ...Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegIf you can't find the problem, ... Ask them to check the account setup and send a refresh signal to the box. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it. If the tech finds bad ... If the trouble is due to a faulty Comcast cable box/DVR/digital adapter or anything outside your home ...

Xfinity Flex is a streaming device and streaming service that used to be free to Xfinity internet customers. You don’t subscribe to a channel package with Flex, and there is no DVR service. Xfinity X1 is the fancy DVR/receiver that comes with your Xfinity cable TV service. For more about Xfinity TV service, read our review.24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).You connect the TV audio output to the soundbar, if your TV does not have the right audio outputs to connect to the sound bar, you can get adapters for what you do have.Answer. An HDMI-ARC port is intended to be used between a display and a sound system. HDMI ports normally send audio and video in one direction from the source to the display, switch box, or a Home Theater receiver. Modern TV’s include “Apps” and one needs a way to send audio from the TV App back to the sound system.Dec 22, 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...You connect the TV audio output to the soundbar, if your TV does not have the right audio outputs to connect to the sound bar, you can get adapters for what you do have.If you’ve recently acquired a Spectrum cable box and are unsure how to connect it to your TV, follow these simple steps to get everything up and running smoothly. Table Of Contents. Step 1: Gather the Required Equipment. Step 2: Connect the Cable Box to the TV. Step 3: Set Up the Cable Box. Step 4: Troubleshooting Tips.XR16 - Voice remote. XR15 - Voice remote. XR11 - Voice remote. XR2. XR5. Silver with Red OK-Select Button. Silver with Gray OK-Select Button. Digital Adapter Remote. Help and support with your Xfinity Remote, select your remote control type and get the support you need to enjoy your Xfinity TV!Connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source.Jan 4, 2018 ... Comments38 · How to Set Up a New Comcast Xfinity TV Cable Box · How To Setup Xfinity X1 Cable TV Box · Why Didn't Anyone Think Of This Soon... Step 2. Plug the audio/video cables running from your second Comcast cable box into the appropriate inputs of your device. Note: Do this instead of plugging the cables into the audio/video selector (Section 1, Step 3) or the television (Section 2, Step 4).

13 Messages. Friday, June 19th, 2020 8:00 AM. Closed. Unable to activate new/additional TV boxes. I currently have internet and one TV and those services are working fine. I resently ordered and recieved a self installation kit to add two additional TVs. While attempting to install a new/additional TV box, I kept getting;

Ask Xfinity Assistant. Learn more about your Comcast TV Box and download the user manual here. Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.May 6, 2024 · Attach the power cable to a power source. Plug the power cable into a wall outlet or power strip. You should choose a power outlet close enough to the TV that you'll be able to place the box near the TV without stretching or bending any wires. [5] 5. Plug the other end of the power cable into the cable box. Sep 19, 2023 · Box cable comcast subtitles put wikihow boxesXfinity cable comcast working guide flex remote channels getting outage turn wont Cable comcast 1080p box set preferences whether arrow setting changes such meet key press any down other makeWhy spark is proving so valuable for data science in the enterprise. Step 2. Plug the audio/video cables running from your second Comcast cable box into the appropriate inputs of your device. Note: Do this instead of plugging the cables into the audio/video selector (Section 1, Step 3) or the television (Section 2, Step 4). Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...User Guide - XfinityQuote: Set up your set-top for HDTV or SDTV by completing the following steps: • Make sure the set-top is Off and the TV is On. • On the front panel of the set-top, press GUIDE and INFO at the same time. • Follow the on-screen instructions to choose HD or SD mode and wide screen (16:9) or standard. screen (4:3) depending upon your TV type.1. Restarting. a. Using The Help Menu On Xfinity Cable Box. You can also restart your cable box by navigating to the Xfinity help menu and selecting the reset option. Follow the instructions listed below: To access the help menu, press the A button on your remote control. Select “Restart” and then click “OK.”.

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Sign in to your Xfinity Email or voicemail service. Visit xfinity.com and click the Account icon in the screen’s top-right corner. Click Check Email or Check Voicemail. Enter your Xfinity ID and click Let's go. On the next screen, enter your password and click Sign In. After signing in, you'll be redirected to Xfinity Email, your dashboard ...3 years ago. Yes, I'm having intermittent audio dropouts (3-5 seconds at a time) on both my main X1 box and the Wi-Fi box I have in the bedroom. It's happens frequently and I haven't found any pattern as far as channels go. It happens on many channels. STB Timestamp: Thu 19 Aug 2021 04:05:58 AM UTC.User Guide - Xfinity3 min read. Matt Elliott/CNET. If you upgraded your cable box to the Xfinity X1 box, there are some settings to investigate and tweak to make sure your cable …When troubleshooting an issue with your Xfinity X1 TV Box, you may be directed to restart the device or you may resolve it online with a system refresh. The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote.1. Turn on your TV. 2. Select "Send Name to TV". 3. Check to see if Living Room appears on your TV." Tap Send Name to TV to ensure the TV Box is active on your account, then tap Continue. Choose a new name for this TV Box or use the existing name, then tap Continue. You will then see the following screen display: "Saved!Xfinity box -> sound bar HDMI in. Then: Sound bar ARC -> TV HDMI 1 (arc) Archived post. New comments cannot be posted and votes cannot be cast. This way your cable remote can operate both the TV AND the sound bar automatically without you having to mess with the settings. Make sure CEC is enabled in your TV settings though. Learn about replacing your equipment now to get the most out of your Xfinity service. A menu called “User Settings” will appear on your screen. Use the device’s up and down navigation arrows to navigate through this menu. Select the option that says “Restore to Default.”. Click OK and wait for the factory reset to begin. This isn’t the only way to factory reset Xfinity cable box without using the app.Jun 17, 2015 · Matt Elliott/CNET. Next, back out of the Device Settings area and choose Preferences. Here, you'll find two sections: General and Notifications. In the General section, go to Auto-Tune to HD ... ….

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Nov 21, 2017 ... FIX every COMCAST XFINITY ERROR or SHAW BLUESKY TV problem - RDK-03053 ... How to Setup Xfinity XiD-P DTA Cable Box ... Samsung Smart TV: How to ...Unplug the power cord from the back of the cable box for 30 seconds, then plug it back in. This will allow the box to reset and can often fix the issue. Check your settings: Make sure your TV is set to the correct input and resolution. If your TV is set to a lower resolution, it may cause pixelation.Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...Turn on your TV and Flex TV Box. The XR16 is made for the Flex TV Box unit, so make sure you turn that on as well. If you want to use the XR16 remote to control audio components like soundbars and receivers, turn those on as well. The XR16 is the only Xfinity remote that doesn't have a numeric keypad, which makes it pretty recognizable.As an alternate, maybe use a Roku and access the Xfinity Stream app or if you have a Comcast gateway, use an Xi6 wireless box 1 Attachment 6ABD4128-93B0-41F9-BE54-F46EDCC1A399.jpegAsk Xfinity Assistant. Learn more about your Comcast TV Box and download the user manual here.Discover how to optimize your Internet speed and troubleshoot connectivity issues. WiFi Name & Password Device Compatibility Perform Speed Test. Wifi Tips and Tricks. Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal. Comcast is one of the largest telecommunications companies in the United States, providing a wide range of services including cable television, internet, and phone services. With m... Comcast cable box setup problems, Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... , Gold Problem Solver. •. 2.2K Messages. 3 years ago. @Big-J wrote: I have my Samsung soundbar connected to the optical port on my X1 cable box so I can listen to music without the TV being on. Strangely, my soundbar comes on by itself at about 4 AM in the morning. Why is this happening and how can I correct it?, Attempt #4 started with two new X1 set top boxes picked up from the store. One box setup easily and the second was a complete failure with the "voice guidance" loop issue right away. I had the bright idea to use the same adapter and coaxial cables in order to prove the connection was set up properly and that problem was with the box itself., Learn how to report an issue, like refund and payment issues or safety concerns., Learn how to report an issue, like refund and payment issues or safety concerns., When it comes to enjoying your favorite television shows and movies, having a reliable cable box is essential. Optimum cable boxes are known for their advanced features and user-fr..., New Replacement Cable Box Setup. Received via UPS a replacement cable box (set-top box with clock and blue power button that connects with coax to wall) last month - August '2021. When I powered it, the setup ran through a quick pairing of the remote which works fine but there didn't seem to be anything that looked like an …, Make use of the proper button on the Xfinity Cable Box. This is the very first thing you need to do. First, you are required to close the streaming device. If you have a problem turning off the TV Box with the remote, then follow these steps: Locate where the power switch is on the Xfinity Cable Box. Press and hold the switch for at least 15 ..., Restart Your Cable Box . Your cable box might not work well because it is stuck at some program. Restarting the cable box will solve the problem. You can restart your cable box through: Power button; Device settings; Help Menu; Here are three possible ways to restart your cable box: Restarting The Cable Box Through The Power Button., To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ..., To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box., 1 Message. Monday, July 26th, 2021 4:34 PM. Closed. Samsung TV not recognizing Xfinity box. I have a Samsung Smart TV bought beginning of 2020. I had hooked it up to Xfinity …, Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., In this review, we’ll be focused on the set-top box. The X1 interface is a simple gray interface that sections your DVR into 4 main categories, Guide, DVR, On Demand, Apps. While each is separate, they do cross over each other in a good way to present content to you. Guide. The guide is your TV guide to see all that’s on TV., Since installation, using Xfinity via the X1 box is excruciatingly slow. Loading Disney+, Netflix, or Paramount+ takes 60+ seconds just to get to the "home" screen. Then, trying to select anything forces you to wait a few seconds for a button click on the remote before it actually happens on the screen. Even just pulling up the Guide and ..., To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five seconds. Wait ..., We attempted to connect the same cable box via hdmi to our new Fire TV, but there is nothing when I switch the input to HDMI1....just a black screen. No error ..., Balance the box and TV volume: Access the TV Adapter's or TV Box's main menu. Select Setup. Select Audio Setup. For the Set volume to optimal stereo option, select Yes to automatically adjust the volume to the optimal level for stereo output. Note: If you select No, your current volume settings will be retained., Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button., I can see if we can get things working on our end to do as much as possible before needing another cable. Please send me a Direct Message with the full name of the Account Owner and yourself, if different, as well as the full address on file. 1. Click on the Chat Bubble icon in the upper right corner., Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears., 4. Turn on your RNG110. Plug the 5-volt cord from the power supply unit into the power input socket. (labelled DC IN +5V) on the rear panel of your RNG110, then plug the. power supply unit into the wall AC outlet using the power cord supplied. Press the POWER button on your remote control - the RNG110 will turn on. 5., If your Xfinity Cable Box isn’t working, restart the Comcast cable box. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. I’ve also talked …, Visit Our Help Communities. Get assistance for your Xfinity; self-install kit, as well as instructions for self service activation, installation help, troubleshooting, and much more!, chrisgeleven Discussion starter. 142 posts · Joined 2007. #1 · Sep 28, 2009. I just got a Pace RNG-110 HD cable box from Comcast for my new HD TV in the bedroom. Seemed to be pretty straight forward to setup, but no matter how hard I try, the Comcast menus/guide is stretched. 4:3 channels do not stretch, but for some reason the menus/guides do., Jul 26, 2021 · The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices. , Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month., Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l..., If your Xfinity Cable Box isn’t working, restart the Comcast cable box. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. I’ve also talked …, Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal., Connect an HDMI cable (with an adapter, if necessary) into your computer, and connect the other end into the desired HDMI IN port on the TV. Make sure the cable is properly attached. Then, use the remote to navigate to Home, and then select Source. From there, select the PC as the video source., Attempt #4 started with two new X1 set top boxes picked up from the store. One box setup easily and the second was a complete failure with the "voice guidance" loop issue right away. I had the bright idea to use the same adapter and coaxial cables in order to prove the connection was set up properly and that problem was with the box itself., Learn about replacing your equipment now to get the most out of your Xfinity service.